Service Levels

In Case of Crisis is offered in three service levels, ensuring your organization has access to exactly what you need.

prepare Respond Respond
Access, anytime, anywhere from mobile, desktop and Microsoft Teams
At home, office or in transit, you have access to our platform 24 hours a day, 7 days a week. Currently supported on more than 2,000 different mobile device types across multiple operating platforms, on a desktop and now on Microsoft Teams.
Support for Enterprise Security and Privacy standards, including SSO
In Case of Crisis supports a range of local, national and global companies, large and small, public and private across all vertical markets.
Unlimited Publishing of Branded Playbooks with Your Content and Choice of Layout
The platform deploys your content, organizes your team, upholds your guidelines and automates your processes.
Unlimited Playbook Views Based on Geography, Roles, and Scenarios
Unlimited Push Notifications
Push notifications allow you to draw your audiences attention to an announcement or other important information.
Share Key Information Like Contact Lists and Checklists
Support Live Incident Reporting from Stakeholders
Dashboard to Track User Adoption and Activity
Unlimited Email and Text Notifications
Secure Group Chat Operating Independently of Internal Resources
Shared Checklists that Include User Assignments, Due Dates and Live Updates
Conduct Live Polls and Check-ins with Stakeholders and Track the Results
Connect Seamlessly to 3rd Party Emergency Notification Systems
Dashboard to Track User Adoption and Activity
Bring Together the Right Cross-functional Departments with Instant Enrollment
Stay on Message with Holding and Position Statements, Shared Checklists, and Secure Chat
Create a Repository of Key Documents for Each Issue
Create a Legally Protected Document
Produce and Share Executive Summary Reports
Automatically Create, Share and Archive After-Action Reports
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Frequently Asked Questions

We'd love to hear from from you if you have questions not covered here. Reach out to our sales team

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