Aug. 2, 2017--RockDove Solutions, the developer of In Case of Crisis, an award winning enterprise mobile crisis management solutions used by over 750 institutions globally, announced today it is offering an email training course to help organizations and their crisis teams improve crisis response times. The training course, Conducting Mock Crisis Response Speed Tests is free and can be subscribed to at the following link: https://www.rockdovesolutions.com/training-course-conducting-mock-crisis-response-speed-testsRead More >
May 23, 2017 - By Chris Britton -Target is a great place to shop. I love going there, and I bet many of you do too.
But I also find the company fascinating because over the past few years it has provided huge debating points for those of us who make a living managing issues and crises.
Until United Airlines recently showed how to turn a crisis into a disaster and created learning points for years of lectures, Target’s handling of its 2013 data breach was the poster child for “what not to do in a crisis” workshops.
More recently, and a little less clear cut in terms of best practice, Target has been in the spotlight ever since it published a blog post in April 2016 welcoming transgender employees and customers to use the restrooms and fitting rooms corresponding to their gender identities.Read More >
May 8, 2017 - Chris Britton - We all got a little pre-occupied over the past month with the compelling spectacle of United Airlines turning a tricky issue into a full-blown disaster
The noise and smoke created by the United crisis management fiasco, and the subsequent issues faced by other airlines, obscured a more interesting and potentially even more damaging source of reputation risk that became visible in the same period.Read More >
Industry Leader's New Infographic Challenges Readers to Determine If Their Organizations Are Fully Prepared
RESTON, VA - (April 19, 2017) - RockDove Solutions, the developer of the In Case of Crisis mobile app, has created an infographic detailing how organizations can determine if their disaster recovery plans are sufficient for whatever crises might come their way. The infographic, Audit Your Disaster Recovery Plan, can be viewed at here.Read More >
March 16, 2017 - By Chris Britton - The President of the United States just called out your company in a tweet.
Your world is rocking and everyone from customers to investors want to know what you are going to do.
It’s an experience shared by an increasing number of companies. Just ask Nordstrom, Lockheed Martin and Amazon, among many others.Read More >
August 10, 2016 - In today’s environment, organizations need to be prepared for a growing number of unpredictable situations. For The Boston Globe, whose 800,000 square foot headquarters operates 24 hours a day, 7 days a week, making safety plans easily accessible on mobile devices at anytime to more than 700 employees is a critical task.Read More >
August 4, 2016 - By Eric Holdeman - Having grown up in the paper era (note I did not say "papyrus") I still have a fondness to hold something tangible in my hand to read. But that phase of history is rapidly going away. Now today you can have your entire organization, public or private, have access to the plans, procedures and contact information that they need to respond and recover in an emergency. The day of the wallet card; notepad; three ring binder is almost gone — for those willing to invest money in being prepared.Read More >
August 4, 2016 - Reston, VA - Celebrating a three-year partnership, RockDove Solutions announced today that The Boston Globe has renewed its use of its crisis management solution In Case of Crisis. The mobile app makes step-by-step guidelines for how to handle weather events, medical emergencies, workplace violence and other crisis scenarios available to employees on their smartphones and desktop devices, turning plans into digital playbooks for more than 700 employees.Read More >
July 28th, 2016 -Today, retail loss prevention’s focus has grown from preventing the loss of inventory within a retailer’s stores to a variety of other activities ranging from HR challenges, crisis management, emergency situations and disaster recovery. However, the process for communicating emergency preparedness procedures with employees has remained stagnant. This could result in a tremendous loss in operations and profit for retailers. With brick-and-mortar retailers fighting for every dollar against growing online and mobile sales, empowering employees at each store location to protect assets has now reached a critical level.Read More >