News Updates

Improving the Way Organizations Respond to Crises

Does every organization have a disaster recovery (DR) plan? Not necessarily. Also, out of the ones that have written DR plans, what is the likelihood that their people actually have instant access to them? Not many. And finally, how many have the tools in place to execute on the DR plan? Even fewer. So, when a crisis strikes, most organizations are either too slow to respond or worse, respond in the wrong way. The reason is simple, in today’s digital age, disasters occur faster than ever and come from many different directions. The bulky 3-ring binder or huge SharePoint document isn’t enough. Christopher Britton, COO and the team at RockDove Solutions realized this deficiency between the planning, resources and readiness of an organizations people and supply chain to respond to a disaster, and developed ‘In Case of Crisis’—a crisis management platform.

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News Release: OnSolve and RockDove Solutions Announce Partnership

ORMOND BEACH, Fla.Sept. 19, 2018   / PRNewswire / -- OnSolve, a leading global provider of SaaS - based critical communications solutions, and RockDove Solutions, provider of the award-winning, crisis management platform, In Case of Crisis, have formed a connection to speed up and improve an organization's response to a critical event. Organizations can now combine the In Case of Crisis' mobile app based, shared checklists, secure chat rooms, and access to actionable plans with OnSolve's critical event communication tools, Send Word Now and MIR3.

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News Release: RockDove Solutions Announces New Collaboration Features

WASHINGTONMarch 20, 2018 /PRNewswire/ -- And we thought 2017 was a year for crises.

Presidential tweets continue. Gun control. Cyber thefts. Sexual misconduct. Brand mis-judgments. Product failures. Corporate malfeasance. Extreme weather. Activist consumers. Political polarization. There continue to be a lot of hazards to navigate. 

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4 Steps for Effectively Managing a PR Crisis

March 12, 2018 -The best way to survive a brand crisis is to start planning before the crisis hits.

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How to Survive a Public Brand Scandal and Recover Customers’ Trust

March 12, 2018 -It was a chicken joke of epic proportions, but it took a while for the punch line to land.

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New rules of crisis management—and how to capture them

March 6, 2018 - Presidential tweets. Viral videos. Cyber thefts. Sexual misconduct. Brand misjudgments. Product failures. Corporate malfeasance. Extreme weather. Activist consumers. Political polarization: 2017 was an epic year for crises—and there were lots of lessons.

A common theme is that digital information and new technology is dramatically impacting the source of reputation threats and the speed by which issues emerge and accelerate into full blown crises .
Everyone is now on social media. We’ve all got smartphones with sophisticated video cameras.
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Wild Year In 2017 Challenges Crisis Planners

RESTON, Va.Dec. 12, 2017 /PRNewswire/ -- A year that began with organizations scrambling to put a plan together should they be named in a Presidential tweet and ended with an unprecedented wave of accusations of sexual misconduct aimed at famous names at prestigious organizations, has created new urgency and challenges in crisis planning for next year.

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Digital Crisis Management Comes Of Age With New Tools

RESTON, Va., Oct. 31, 2017 /PRNewswire/ -- RockDove Solutions Inc. has announced a series of important enhancements to its award-winning 'In Case of Crisis' digital crisis management solution – bringing nearer the end of the persistent practice of storing crisis plans in ring-bound folders on dusty shelves, making the plan inaccessible when the worst happens.

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RockDove Solutions Publishes Risk Assessment Kit

Sept. 13, 2017 -- RockDove Solutions, the leading developer of mobile crisis management solutions, announced today it is publishing a guide to help organizations assess and quantify their risk profiles. The resource, Risk Assessment Kit: Calculate Your Risk Score, is free and can be downloaded at the following link:

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RockDove Solutions Offers Plan for Improving Crisis Response Times

Aug. 2, 2017--RockDove Solutions, the developer of In Case of Crisis, an award winning enterprise mobile crisis management solutions used by over 750 institutions globally, announced today it is offering an email training course to help organizations and their crisis teams improve crisis response times. The training course, Conducting Mock Crisis Response Speed Tests is free and can be subscribed to at the following link:

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