Presidential tweets continue. Gun control. Cyber thefts. Sexual misconduct. Brand mis-judgments. Product failures. Corporate malfeasance. Extreme weather. Activist consumers. Political polarization. There continue to be a lot of hazards to navigate.
March 6, 2018 - Presidential tweets. Viral videos. Cyber thefts. Sexual misconduct. Brand misjudgments. Product failures. Corporate malfeasance. Extreme weather. Activist consumers. Political polarization: 2017 was an epic year for crises—and there were lots of lessons.
RESTON, Va., Dec. 12, 2017 /PRNewswire/ -- A year that began with organizations scrambling to put a plan together should they be named in a Presidential tweet and ended with an unprecedented wave of accusations of sexual misconduct aimed at famous names at prestigious organizations, has created new urgency and challenges in crisis planning for next year.
RESTON, Va., Oct. 31, 2017 /PRNewswire/ -- RockDove Solutions Inc. has announced a series of important enhancements to its award-winning 'In Case of Crisis' digital crisis management solution – bringing nearer the end of the persistent practice of storing crisis plans in ring-bound folders on dusty shelves, making the plan inaccessible when the worst happens.Read More >
Sept. 13, 2017 -- RockDove Solutions, the leading developer of mobile crisis management solutions, announced today it is publishing a guide to help organizations assess and quantify their risk profiles. The resource, Risk Assessment Kit: Calculate Your Risk Score, is free and can be downloaded at the following link: www.rockdovesolutions.com/calculate-your-risk-score.
Aug. 2, 2017--RockDove Solutions, the developer of In Case of Crisis, an award winning enterprise mobile crisis management solutions used by over 750 institutions globally, announced today it is offering an email training course to help organizations and their crisis teams improve crisis response times. The training course, Conducting Mock Crisis Response Speed Tests is free and can be subscribed to at the following link: https://www.rockdovesolutions.com/training-course-conducting-mock-crisis-response-speed-testsRead More >
May 23, 2017 - By Chris Britton -Target is a great place to shop. I love going there, and I bet many of you do too.
But I also find the company fascinating because over the past few years it has provided huge debating points for those of us who make a living managing issues and crises.
Until United Airlines recently showed how to turn a crisis into a disaster and created learning points for years of lectures, Target’s handling of its 2013 data breach was the poster child for “what not to do in a crisis” workshops.
More recently, and a little less clear cut in terms of best practice, Target has been in the spotlight ever since it published a blog post in April 2016 welcoming transgender employees and customers to use the restrooms and fitting rooms corresponding to their gender identities.Read More >
May 8, 2017 - Chris Britton - We all got a little pre-occupied over the past month with the compelling spectacle of United Airlines turning a tricky issue into a full-blown disaster
The noise and smoke created by the United crisis management fiasco, and the subsequent issues faced by other airlines, obscured a more interesting and potentially even more damaging source of reputation risk that became visible in the same period.Read More >