Crisis Management Blog

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Digital Age Crisis Lessons: #4 Ditch the crisis plan pitch!

Equifax was back in the news recently, promising that it is now a model of data security –

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How an app transformed an airline’s crisis response effectiveness
August 21, 2019

When Nicholas Donnison took responsibility in 2017 for Cathay Pacific’s business resilience in the

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Digital Age Crisis Lessons: #3 Your crisis plan is too long, complex & inaccessible
August 13, 2019

KFC’s inspired response to a crisis which threatened to sink its UK restaurants early in 2018 won

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It’s time to take a fresh look at your Cyber Security crisis planning!
August 6, 2019

The Capital One data breach in late July, which affected 106 million customers, is a bombshell even

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Digital Age Crisis Lessons #2: Your chance of facing a crisis is greater than you think
July 30, 2019

Nothing really bad will happen to your organization, right?

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Let’s Get Together at the PRSA Sunshine District Conference!
July 24, 2019

Do you plan to be in sunny (and sweaty!) Florida this week at the 2019 PRSA Sunshine District

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Digital Age Crisis Lessons: #1 You are not ready to respond as quickly
July 16, 2019

Many of you who read this blog have in the past year downloaded our e-book, written and edited by

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Brands are too slow to react to a crisis – new survey
July 9, 2019

  If a PR issue occurred at 3am that could have a serious impact on your brand, what currently

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Why are you waiting months for that huge crisis plan to be complete?
June 18, 2019

You finally got the budget to write a new crisis plan. You set off on the journey to build the plan

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Sephora embraces employee golden rule in crisis management
June 11, 2019

If you were shopping for beauty products at one of the 430 Sephora stores in the United States on

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In Case of Crisis is a Crisis Management App.