In Case of Crisis 365

Features Overview

A purpose-built platform that removes the complexity of responding to and resolving emerging issues and crises.

Learn More About In Case of Crisis 365

Feature Overview

Keeps Your Team Connected. Anytime. Anywhere.

In Case of Crisis 365 is supported on more than 2,000 different mobile device types across multiple operating platforms. Content resides natively so even when disconnected from a network your team remains connected to the critical information they need regardless of their location and access to physical resources. 

  • Apple iOS
  • Google Android
  • Microsoft Windows

Actionable Playbooks Eliminate Uncertainty

Actionable Playbooks Eliminate Uncertainty 

Clearly defined role-based access to actionable content allows the critical response procedures you’ve developed to be deployed and operationalized, eliminating uncertainty and confusion. With an understanding of their unique roles and responsibilities, your team knows how to remain on process throughout your response.

  • Guidelines become actionable workflows
  • Content access based on your criteria, role, location, or groups 
  • Plans and protocols are easily updated and synced for all users
  • Branded interface with your layout and menu options
  • Template playbooks available

“Each of our business continuity plans is about 500 pages long, but what does the end-user really need to know? They need to know what their functions are. How many people do they have? What are their recovery strategies? Using the In Case of Crisis platform, I’ve come up with a template that presents that information in a nice format, and allows the user to report an incident and tap a link to connect them to a conference call. This gets response teams the answers they need.”

- Roger Stearns, Enterprise Risk Manager at Philips Lifeline

Reduce Vulnerability with Secure Access

Reduce Vulnerability with Secure Access to Collaborative Content and Communication 

The right content is only helpful if it is accessible, functional, easy to use, secure, and collaborative. Diverse communications options allow your response team to collaborate, remaining efficient, agile, and transparent. With platform native role-based access, your organization reduces confusion and vulnerability throughout the issue and crisis life-cycle. 

  • Broadcast Alerts
  • Shared Checklist
  • Secure Chat
  • Polls

Document, Track, and Resolve Emerging Issues

Issues Management

Your response to emerging threats is accessible, on-process, and on-message, allowing issues to be managed before they escalate to a crisis. Vital information is aligned with the plans you’ve developed for the unique threats that your organization faces, allowing issues to be resolved before they impact your reputation or valuation. 

  • Create cross-functional teams with unique user roles and auto-assign issues based on your criteria 
  • Collaborate and share resources from the field
  • Intelligent workflows with built-in notifications
  • High-level and in-depth insights and actionable reporting

Insightful Reports Bring Actionable Information After a Crisis

Insightful Reports Bring Actionable Information

With real-time access to up-to-the-minute information, the In Case of Crisis 365 platform provides the transparency required to keep executives and stakeholders informed, while the team remains focused on their roles and responsibilities. 

  • Situation Reports
  • Executive Tracker Report
  • Stakeholder/Influencer Reports
  • After-Action Reports

Protect Your Business with an Enterprise-Grade Solution

The bar for organizations is merciless. There is no margin of error. To remain a step ahead, issue and crisis management teams need access to a purpose-built solution that is as dynamic as the threats they are presented with, and is easy for all users. Onboard, deploy and operationalize the critical content you’ve developed for issue and crisis management, and protect your business from the growing list of threats. 

  • A secure platform that is encrypted end-to-end and hosted
    on a SOC 2 compliant server 
  • Single sign-on available
  • Integration with your existing enterprise tools for secure access management
  • A dedicated Client Success Manager who is assigned at onboarding and remains with your team