Crisis Management: Trump’s Tweets Have Exposed the Technology Blindspot in Crisis Planning

March 20, 2017 by Chris Britton -  We are now pretty clear about the impact that a 140-character bombshell from the President of the United States has on a company’s reputation and stock price and the stability of an entire industry—just ask the automotive companies, or Nordstrom, Amazon, Lockheed Martin or anyone that was named in a tweet since this piece was written. Read More >

The Presidential Tweet: Your Crisis Response Needs an Injection of Technology

March 16, 2017 - By Chris Britton - The President of the United States just called out your company in a tweet.

Your world is rocking and everyone from customers to investors want to know what you are going to do.

It’s an experience shared by an increasing number of companies. Just ask Nordstrom, Lockheed Martin and Amazon, among many others.

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The Boston Globe Taps Mobile App to Help Employees Prepare for Emergencies

August 10, 2016 - In today’s environment, organizations need to be prepared for a growing number of unpredictable situations. For The Boston Globe, whose 800,000 square foot headquarters operates 24 hours a day, 7 days a week, making safety plans easily accessible on mobile devices at anytime to more than 700 employees is a critical task.

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Digitizing Your Disaster Response Tools for Employees

August 4, 2016 - By Eric Holdeman - Having grown up in the paper era (note I did not say "papyrus") I still have a fondness to hold something tangible in my hand to read. But that phase of history is rapidly going away. Now today you can have your entire organization, public or private, have access to the plans, procedures and contact information that they need to respond and recover in an emergency. The day of the wallet card; notepad; three ring binder is almost gone — for those willing to invest money in being prepared. 

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The Boston Globe Offers its Employees Emergency Preparedness Plans via RockDove Solutions’ In Case of Crisis App

August 4, 2016 - Reston, VA - Celebrating a three-year partnership, RockDove Solutions announced today that The Boston Globe has renewed its use of its crisis management solution In Case of Crisis. The mobile app makes step-by-step guidelines for how to handle weather events, medical emergencies, workplace violence and other crisis scenarios available to employees on their smartphones and desktop devices, turning plans into digital playbooks for more than 700 employees.

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The Mobile Side of Retail Loss Prevention

July 28th, 2016 -Today, retail loss prevention’s focus has grown from preventing the loss of inventory within a retailer’s stores to a variety of other activities ranging from HR challenges, crisis management, emergency situations and disaster recovery. However, the process for communicating emergency preparedness procedures with employees has remained stagnant. This could result in a tremendous loss in operations and profit for retailers. With brick-and-mortar retailers fighting for every dollar against growing online and mobile sales, empowering employees at each store location to protect assets has now reached a critical level. 

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The High Cost of Not Having an Actionable Crisis Management Plan

June 14th, 2016 - When a crisis occurs, it is paramount that organizations offer affected parties clear guidance on how to mitigate the many related risks. Surprisingly, the Institute for Crisis Management reports that only about half of organizations worldwide have a crisis plan in place. For those that have taken the time to develop a plan, they must be executed swiftly and strategically because the longer it takes to communicate specific directions, the more likely it is that a situation could escalate. Also, the longer it takes to address a crisis, the longer it will take to end it. This could mean more delays, and more lost revenue, before business can resume.

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RockDove Solutions Expands Market Reach By Launching In Case of Crisis App on Windows 10 Platform

June 14th, 2016 - Reston, VA - Continuing momentum as the leading mobile resource for the corporate market, RockDove Solutions today announced its crisis app, In Case of Crisis, is available on Windows 10 via smartphone, tablet and desktop. Empowering employees with accessible, actionable information, In Case of Crisis now offers an even larger audience direct access to organizations’ business continuity and crisis communications plans across mobile and computing devices running the major platforms.

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5 Reasons Organizations Should Digitize Their Crisis Communications Plans

June 6, 2016 - When faced with a fast-moving crisis, organizations need to be ready to respond at lightning speed. Traditionally, PR executives have used hard-copy crisis communication plans to determine next steps in addressing the media during an emergency. However, these plans are not highly accessible or actionable and are often kept in large paper-based binders. Given these challenges, many companies are digitizing their crisis communications plans and making them readily available on mobile devices to the executive team responsible. Read More >

Fluidmaster Improves Access to Its Business Continuity Plans with RockDove Solutions’ In Case of Crisis App

May 18, 2016 - Herndon, VA -  Just in time for Business Continuity Awareness Week 2016, May 16-20, RockDove Solutions announced that Fluidmaster, the industry leader in toilet valve technology and repair products, is using its crisis management solution, In Case of Crisis, to mobilize Fluidmaster’s business continuity and emergency response plans and turn them into digital playbooks.

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Audit Your Disaster Recovery Plan

Is Your Disaster Recovery Plan Actionable?

Audit Your Disaster Recovery Plan With This Infographic 

Having a disaster recovery program in place isn’t the same as being truly prepared for a potential disaster. Truly successful preparation involves regular audits and reviews of your plans.

View the Infographic Now