Brands exist in what some describe as the ‘Age of Doubt’. Brand emergencies have increased in
There are an estimated 36 million negative posts about brands on the internet every single day.
If your organization doesn’t have a plan and the ability to get a tweet out in the 15 minutes after
Thanks to the Wall Street Journal we got a fascinating glimpse of the behind the scenes response at
The debate swings back and forth about whether Starbucks response to events in one of its
When was the last time you updated your crisis plan? Go and take a look at it right now. If the
You finally got around to building a new crisis preparedness plan. One built for the digital age.
You get the call at 6pm on the Friday of a holiday weekend. Your IT Manager has just discovered
It’s been a wild and fascinating period recently in the world of crisis management. Let’s take a
Long-time and highly respected crisis expert Gerard Braud has a golden rule for any crisis
Learn more about In Case of Crisis