Crisis Management Blog

Mike Hatcliffe

Mike Hatcliffe
Mike Hatcliffe is founder and president of The Hatcliffe Group, a reputation, issues and crisis consultancy. Previously, Mike spent nearly 25 years with two of the world's leading PR agencies. Most recently, he spent 10 years at Ogilvy, as managing director of its US corporate practice, and before that 14 years with Ketchum in both the US and the UK. Mike has worked on crisis and reputation assignments with a range of blue chip companies, leaders in their fields, including LG Electronics, Wells Fargo, Carlsberg, Zebra Technologies, CDW, Quintiles, Rockwell Automation, Unilever, Pepsico, Deloitte, Grant Thornton and HSBC.
Find me on:

Recent Posts

When is a crisis not really a crisis?

If you are one of the most famous sporting apparel companies in the globe and consumers were

Are you going to Holmes Provoke 18 PR Summit?
October 16, 2018

Next stop on the great In Case of Crisis October road trip is Washington DC. We are a supporting

What’s on the minds of crisis management professionals – right now!
October 11, 2018

Presenting on ‘The ten golden rules for crisis management in the digital age’ to 80 crisis managers

Are you going to the PRSA national conference in Austin?
October 2, 2018

We hope to meet you in person in the coming weeks as In Case of Crisis is going on a road trip in

10 crisis management steps that technology makes easier
September 26, 2018

Us PR folks can be the worst kind of techno-phobes.

The guide to budgeting for a new crisis plan
September 18, 2018

You have finally convinced your colleagues that NOW is the time to update, refresh and strengthen

The Cost of Mishandling a Crisis is High – and Getting Higher!
September 11, 2018

Let’s arm you with even more arguments for why an updated crisis plan must be one of your

Crisis Management Lessons from Wells Fargo and Papa John's
September 4, 2018

Another Labor Day is over, another summer is in the rearview mirror. The flip-flops are stowed

10 Questions to Strengthen Your Emergency Response Plan
August 21, 2018

It’s Hurricane Season - which is not nearly as much fun as football, baseball and soccer seasons.

Hurricane Season Shopping List: Water, Batteries, Crisis Plan
August 14, 2018

I live and work in Florida. From my living room balcony, I can sit and sip a cold one while