Crisis Management Blog

Mike Hatcliffe

Mike Hatcliffe
Mike Hatcliffe is founder and president of The Hatcliffe Group, a reputation, issues and crisis consultancy. Previously, Mike spent nearly 25 years with two of the world's leading PR agencies. Most recently, he spent 10 years at Ogilvy, as managing director of its US corporate practice, and before that 14 years with Ketchum in both the US and the UK. Mike has worked on crisis and reputation assignments with a range of blue chip companies, leaders in their fields, including LG Electronics, Wells Fargo, Carlsberg, Zebra Technologies, CDW, Quintiles, Rockwell Automation, Unilever, Pepsico, Deloitte, Grant Thornton and HSBC.
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Recent Posts

Crisis Case Study: How Dine Brands escaped ‘The Green Monster’

Dine Brands Global, one of the world’s largest full-service dining companies and franchisor of

Boeing’s Reminder of the #1 Rule in Crisis Management
April 16, 2019

We talk a lot in this blog about the new rules of crisis management in the digital age. Here’s a

You can downgrade Presidential tweets in your crisis plan!
April 10, 2019

We are often concerned in this blog with alerting you to new threats that should be included in

Your Crisis Plan Begins Early with Detection of Corporate Bad Behavior
April 2, 2019

As corporate misconduct, such as sexual harassment and discrimination, continues to make headlines,

4 Companies That Mishandled Their Crisis Management Plan
March 26, 2019

When organizations handle a crisis appropriately and efficiently, they can often quickly recover

The 3-Ring Binder – the Cockroach of Crisis Management
March 19, 2019

In 1886, German entrepreneur and inventor Friedrich Soennecken, bestowed upon the world the

2018 Best Crisis Management Case Studies: Part 3
March 12, 2019

In Case of Crisis is sponsoring a review of the past year in crisis management, published by the

Crisis case study: How well did Nike handle ‘Shoegate’?
March 5, 2019

On Wednesday February 20th, just 33 seconds into one of the most anticipated college basketball

More of the best crisis management case studies of 2018
February 26, 2019

We continue to learn by those who perished before us on the road to crisis management enlightenment!

Crisis Planning - Should You Be Worried about your Yearbook?
February 19, 2019

This blog is always on the look out for emerging risks that require addressing in crisis planning.