Crisis Management Blog

Mike Hatcliffe

Mike Hatcliffe
Mike Hatcliffe is founder and president of The Hatcliffe Group, a reputation, issues and crisis consultancy. Previously, Mike spent nearly 25 years with two of the world's leading PR agencies. Most recently, he spent 10 years at Ogilvy, as managing director of its US corporate practice, and before that 14 years with Ketchum in both the US and the UK. Mike has worked on crisis and reputation assignments with a range of blue chip companies, leaders in their fields, including LG Electronics, Wells Fargo, Carlsberg, Zebra Technologies, CDW, Quintiles, Rockwell Automation, Unilever, Pepsico, Deloitte, Grant Thornton and HSBC.
Find me on:

Recent Posts

The Five Most Crucial Crisis Management Lessons We Learned in 2017

This has been a vintage year for crises. The list of famous names and brands involved in mishaps

The Three Crises That Most Mattered in 2017
December 12, 2017

Depending on your point of view, 2017 was either a terrible year for crises – or one of the most

3 Resources to Have In Your Crisis Planning Toolkit
November 28, 2017

Communicators generally have been slow to adopt new technology – an observation confirmed by a

Crisis Planning for 2018 – Five Emerging Threats to Watch.
November 21, 2017

There’s been lots of discussion in crisis management circles over the past year about whether the

Crisis Planning: 5 Threats That Still Pack a Punch
November 14, 2017

Wow! The past four years has been a wild ride for crisis managers. It began with an unprecedented

2018 Will Be a Wild Year – How Robust is Your Crisis Plan?
November 1, 2017

Well, that was quite a year. The ramifications of the changes that took place in 2017 are not going

What Companies Need A Crisis Plan Part 3: Consumer Product Companies
October 31, 2017

Why Consumer Product Companies Need Stronger Crisis Planning You have probably seen the video for

Who Most Needs a Crisis Plan in 2018 - Part II: Airlines
October 24, 2017

Why Airlines Need to Invest in Their Crisis Planning It seemed to begin with United Airlines and Dr

Who Most Needs a Crisis Plan in 2018 - Part I: Financial Services
October 17, 2017

Why Financial Services Companies Should be Crisis Planning Right Now Equifax and Wells Fargo both

Ten Reasons Why a New Crisis Plan Must Be in Your 2018 Budget
October 10, 2017

It’s the challenge that all those involved in crisis planning faces regularly. Everyone agrees that